SPECIALISED LOVING SHOE CARE
Everything we make is guaranteed with care for up to 6 months from the date of purchase
NOTE: ANY ISSUES RESULTING FROM NORMAL WEAR AND TEAR SUCH AS DIRT, SCUFF MARKS AND SCRATCHED CANNOT BE REPAIRED
- Replacement of Missing Stones or Embellishments
- Heel Tip Replacement
- Broken or Loosened Strap Repair
- Tightening of Ankle Strap
Under the cobbler concierge service, the entire process of restoring your shoe will take up to 3 weeks. We cannot guarantee the availability of original parts but will endeavour to repair your pair the best we can.
HOW IT WORKS
Enter your email address and phone number in the form below and we will get in touch with you! We will see the condition of the shoes via images and assess. If they are eligible for repair, you will receive a shipping label as per your zip code. Box your shoes and send them over to us! Don't worry, the shipping charge is on us!
Expert cobblers with years of experience will restore your shoes with utmost care within 3 weeks.
Your favourite shoes will arrive back to you, as good as new ready for you to continue taking on the world, one step at a time!
*If your shoes were purchased more than 6 months ago or if they were not made by us, kindly send us an email on firstname.lastname@example.org with images to get an estimate on the cost and time frame